- What is Chatly?
- Chatly is an AI chat widget you add to any website. It reads your own pages to answer your visitors’ questions, day and night.
- How do I install it?
- You paste one line of code into your site and the chat bubble appears right away. It works on WordPress, Shopify, Squarespace, or plain HTML — anywhere you can add a snippet.
- Do I have to train it?
- No. Point it at your website and it reads through your pages and documents on its own, so it knows your prices, hours, and policies without manual setup.
- Will it make things up?
- It answers from your own pages and won’t invent facts about your business. If something isn’t covered, it won’t pretend it is.
- Can it collect leads?
- Yes. When a visitor is interested, it can ask for their name and email right inside the chat, so you capture the lead without sending them to a separate form.
- Can my team take over a conversation?
- Yes. The AI replies first, and every conversation lands in one inbox where you or your team can jump in and take over whenever it matters.
- Can I make it match my brand?
- Yes. You can set the colors, icon, window shape, and effects, and give it a name and personality so it chats in your brand’s voice.
- Is there a free trial?
- Yes. You can start a free trial of the full Starter kit with no card to start, and add a card anytime to keep going. There’s also a free-forever plan for the basics — see the pricing page for current details.