- What is Chatly?
- Chatly is an AI chat widget that answers your visitors' questions instantly — day and night — from your own pages. Visitors get real answers the moment they ask, and you get the leads and bookings they'd otherwise leave without.
- How do I install it?
- Paste one line of code and you're live in minutes — chat bubble included. It works on WordPress, Shopify, Squarespace, or any site where you can drop a snippet.
- Do I have to train it?
- No training needed. Point it at your site and it reads your pages on its own — learning your prices, hours, and policies so every visitor gets accurate answers without you writing a single script.
- Will it make things up?
- No. It answers only from your own pages, so visitors get accurate information about your business. If something isn't covered yet, it says so rather than guessing.
- Can it collect leads?
- Yes. When a visitor shows interest, it captures their name and email right inside the chat — no redirect, no separate form. The lead lands in your inbox while they're still engaged.
- Can my team take over a conversation?
- Yes. Every conversation lands in a shared inbox so your team can step in when a personal touch matters most. The AI handles the volume; your team handles the moments.
- Can I make it match my brand?
- Yes. Colors, icon, window shape, effects, a custom name — everything is adjustable so the widget feels like a native part of your site and chats in your brand's voice.
- Is there a free trial?
- Yes — no card required. Try the full Growth package free for 2 weeks; add a card anytime to continue. There's also a free-forever plan for the basics. See the pricing page for what each tier includes.